Last Updated: October 2, 2026
Welcome to Moolam. By accessing or purchasing from our website moolam.online, you agree to the following Terms & Conditions.
1. General
Moolam is an online store offering handloom sarees and related products. By using our website, you confirm that you are legally capable of entering into a transaction under applicable Indian laws.
2. Product Information
We make every effort to display our sarees, colours, designs, fabrics, and product details as accurately as possible.
As handloom sarees are handcrafted, minor variations in colour, texture, weave, motifs, and finish are natural characteristics of the product and are not considered defects.
The actual colour of a product may also vary slightly depending on your device screen and display settings.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change product prices, offers, discounts, or availability at any time without prior notice. Such changes will not affect orders that have already been confirmed.
4. Orders
Once an order is placed, you will receive an order confirmation through your registered email address, phone number, or WhatsApp, where applicable.
We reserve the right to cancel an order in situations including:
- Product being unavailable
- Incorrect pricing or product information
- Suspected fraudulent or unauthorised transactions
- Incorrect or incomplete customer information
If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.
5. Payment
Payments may be made using the payment methods available on our website at checkout.
Orders will generally be processed after successful payment confirmation.
6. Intellectual Property
All photographs, product images, logos, graphics, text, designs, and other content available on this website are the property of Moolam or are used with appropriate permission.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.
7. Website Use
You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorised purpose.
We reserve the right to restrict or terminate access to the website where misuse or fraudulent activity is identified.
8. Limitation of Liability
While we make reasonable efforts to ensure that the information on our website is accurate, Moolam shall not be responsible for circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, or other unforeseen events.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions regarding these Terms & Conditions, please contact:
Moolam
Email: support@moolam.online
Phone/WhatsApp: [Phone Number]
Address: [Business Address]